(Last Updated: 19th Jan 2021)
Thank you for expressing interests in our teas. Here is a list of common wholesale Q&A. If you have any more questions, please feel free to let us know.
We are dedicated in supplying the finest loose leaf Teas from Taiwan. Our tea leaves are coming from the most prestigious tea growing areas in Taiwan including AliShan, LiShan, PingLin, Sun Moon Lake and MiaoLi. Our tea gardens are also regular top prize winners for their regional tea competitions every year. We are 100% confident to provide our clients with the best quality of premium loose leaf teas from Taiwan.
We also provide individual sourcing services for more exquisite grades of teas from Taiwan. Please feel free to let us know if you are interested in any Taiwanese teas that are not appeared on our current collections.
Due to the wide ranges of typical island climates and landscapes, tea gardens in Taiwan are situated in different areas. Different tea trees are preferred to be growing in different terroir; hence each tea garden in Taiwan is often specialized in growing 1-2 different tea cultivars and each of them are harvested in different times of the year. We visit our tea gardens regularly to help our clients to monitor with all the different harvest seasons in different tea gardens and provide a one-stop service to our clients. So our clients only need to contact one window for all their needs of Taiwanese teas.
For most of start-up small business, it is expensive and time-consuming to travel all the way to Taiwan to source and acquire just few kgs of teas. We visit our tea gardens regularly every year for our clients. We also provide our clients with latest information on harvest schedules. Overall, we take care of sourcing, quality control, logistics and custom clearance, so our clients can focus on revenue generation parts of their business.
- Take a look of our wholesale collection.
- Decide which teas and the quantities you would like to purchase.
- If you need to try out some samples, please refer to our sampling policy below.
Currently, we take orders by email (email@example.com) and by our Wholesale Area online.
- If you are ordering by email, please email us with the tea(s) you would like to order with the estimate purchasing quantity and we will get back to you as quickly as possible. (Typically within 24-48 hours)
We only trade teas from most recent harvest seasons. Our teas are generally available within few months after each harvest. Generally, lightly fermented teas are harvested in spring and winter while heavily and fully fermented teas are harvested in summer and autumn. This table is the general harvest dates for our teas.
◎ : Main production month
△ : Small-sized batch may be produced during the month
We can provide samples from previous harvest seasons or pre-shipment samples from the current seasons (10-15 grams per tea) to our buyer.
You can request your samples by sending us an Email or by placing sample orders in our Wholesale Area.
For the first time buyers, there will be a nominal fee for samples (which can be paid by credit/debit cards), and the fee (in USD) can be calculated as following:
30 + 5 x (Number of samples)
So, let’s say if you want to try 4 different teas, the sample fee will be: [30 + (5 x 4)] = 50 USD
This nominal fee for samples can be fully refunded on the first order invoice if the total purchasing quantity is 6 kgs or more. For buyers who had purchased over 6 kgs in their last order, there will be no sample fee for their sample request.
Hand-plucked tea MOQ : 6 kg per tea (3 kg for our Wholesale Area)
Machine harvested tea MOQ : 18 kg per tea
Hand-plucked tea trading unit: 3 kg
Machine harvested tea trading unit: 18 kg
(i.e. Order size for each hand-pluck tea will need to be multiples of 3 kg and order size for each machine-harvested tea will need to be multiples of 18 kg)
If you have any other thoughts about your order size, please do not hesitate to let us know. We are always open to discussion.
We usually dispatch our order within 14 days upon receipt of full payment.
Unless specified, all prices quoted on our price list are based on DAP terms.
To ensure our teas stay in the best possible condition, we usually ship our teas with DAP terms via TNT, FedEx or DHL Express. This will be a door-to-door delivery by air and our buyers usually receive their shipment within 3-5 working days.
For large quantity orders, we can also trade with other terms such as FOB or CIF. If you are not familiar with Incoterms, you can visit Wikipedia page for more details.
Full payment will need to be made in advanced. We will only process your order upon receipt of full payment.
Although oolong (partly fermented) teas and black (fermented) teas are subjected to 0% import tax in most countries. However, our customer will be liable for any associated import duties, fees and taxes (if there is any). Please check on your country specific customs website for the latest regulations before placing your orders!